MOTIV announced Wednesday that, while it is still seeking to have approval reinstated for the Jackal Carnage and Jackal bowling balls, the company is offering customers who purchased these balls the opportunity to exchange them for another MOTIV model.
On March 15, the USBC announced that approval of the Jackal Carnage and Jackal bowling balls was being revoked immediately, citing the results of a recent spot check in the marketplace.
“We have recently submitted an official request for appeal to the USBC because there is a great deal more information to consider in this unprecedented situation,” said Scott Hewitt of MOTIV. “We need to address the ball approval and revocation process, and take a closer look at the procedures and policies in place.”
Customers who do not wish to wait for the results of the appeal can access the Ball Exchange Program on the MOTIV website: http://www.motivbowling.com/company/ball-exchange-program.html.
The program will provide an opportunity to exchange a Jackal or Jackal Carnage ball for a new MOTIV ball. The program also is available on the company’s mobile site.
“MOTIV is committed to creating high-performance, precision-crafted balls that meet the high standards of competitive tournament bowlers,” stated Scott Wilbur, President of MOTIV, in a media release. “The Jackal and Jackal Carnage balls were designed to give bowlers maximum performance. We have never intentionally produced balls that were not compliant. After a MOTIV ball is approved by the USBC, we go into full production at the target under which the approved balls were produced. That is why the decision to revoke approval was so shocking to us. We never changed our manufacturing process. We produced what was approved.
“Our greatest concern in all of this is the impact that this decision has had on our customers, the bowlers, pro shops, bowling centers and distributors,” added Wilbur. “The immediate revocation of the balls, as well as not allowing bowlers to continue using the Jackal and Jackal Carnage balls that they have, has caused massive disruption to the sport of bowling around the world. We deeply regret the inconvenience and frustration that this issue has caused so many. We appreciate the outpouring of support that we have received, and pledge to continue our efforts to create the world’s best bowling equipment.”